A cloud service outage at Microsoft is causing serious technical issues at airports, banks, TV channels and other places. Also, some Microsoft 365 apps and services like Teams and PowerBI are down at the moment.
Microsoft has said that a service outage is preventing Microsoft 365 users from accessing several apps and services worldwide. According to the company’s Service Health Status page, “a configuration change” in a part of their Azure backend workloads is causing “interruption between storage and compute resources”, leaving several Microsoft 365 apps unusable.
The outage also affected various services across the world including supermarkets, payment platforms, banking operations, stock market and flights.
The status page suggests that the cloud service outage started at 3:26 AM today and is currently experiencing ‘service degradation’. Microsoft seems to have restored some services like Microsoft Defender, Intune, OneNote, and SharePoint Online, but tools like PowerBI, Fabric, Teams, Purview, and Viva Engage are still down. While Teams users are unable to access group chats, presence and user registration, PowerBI service is currently available in only read-only mode.
Microsoft was quick to acknowledge the issue and said they “remain committed in treating this event with the highest priority and urgency while we continue to address the lingering impact for the remaining Microsoft 365 apps that are in a degraded state.”
In the meantime, the Redmond-based tech giant also said that they will be “rerouting the impacted traffic to alternate system to alleviate impact”. While some services are still down, Microsoft said they are now seeing a positive trend in service availability.
The cloud service also went in the Central U.S. region, causing several airlines like Frontier Airlines to cancel 147 and delay 212 flights. Sun Country and Allegiant also said that they had to delay 45 per cent and 27 per cent of their total flights.
In India, Spicejet, IndiGo, Air India, Vistara and Akasa Air are reportedly facing technical difficulties affecting booking, check-in, and flight updates. As a temporary measure, affected Indian airlines are handing out hand-written boarding passes for flights.
Apart from Delhi and Mumbai airports, the Microsoft outage is also reportedly affecting flight operations at Berlin airport, all Spanish airports, Japan’s Narita airport and Singapore’s Changi airport. In a post on X, Melbourne Airport said that they are also experiencing a “global technology issue” which is currently impacting check-in procedures for some airlines.